Junior QA Engineer – Tel Aviv

We are looking for a talented bachelor degree graduate from any school and background for a full-time position. This job is for you, as long as you meet the below requirement, are not afraid of technology and don’t get dizzy when words like Server or Database are thrown in the air.

About the company

Servicefriend is the new way for enterprises to build meaningful experiences in messaging. The company provides scalable enterprise-grade solutions that enable customer engagement over the most popular messaging platforms. Our unique AI-hybrid model allows humans to quickly assist the artificial intelligence in situations that it is not sure how to handle. Human intervention is smoothly integrated into the flow, keeping it transparent to the customer, while ensuring massive scalability and providing a highly consistent brand experience for our clients.

Gartner recently selected us as a Leader in “Customer Care Automation.” Facebook showcased the company at the last F8 event as an example of an enterprise-grade Messenger application and among our clients you will already find some of the Fortune 500 companies.

About the position

We are looking for a cool person to join our growing cool startup. If you have a basic tech orientation, strong English skills and want to work in a company where you can take on many responsibilities and make a lasting impact – this is the place for you. No coding skills required

Your responsibilities will include:

  1. Design comprehensive test scenarios and test the application according to those scenarios.
  2. Provide 1st level support to customers. Investigate harder support issues with the customer and forward the results to the relevant person in the company.
  3. Perform data quality assessments and improvements.
  4. Assist with customers’ on-boarding and implementation.
  5. Write user manuals

Requirements

  1. Very high proficiency in English
  2. Broad experience with Excel and other MS Office products
  3. No coding skills required. However, the candidate must be comfortable around and be familiar with basic concepts in tech hardware and software.
  4. Independent and a fast learner – the candidate must be able to quickly take charge of completely new domains with little assistance.
  5. Performs well under pressure
  6. Has good communication skills

Send your CV and contact details, along with why you think you’ll be a great fit