Don’t let the apples fall!

Here is the thing. Once a company like Nike (for example) allows you to reach out to them via WhatsApp. Nike is expected to get X00,000 text messages a day already within the 1st month. Not only they will get a huge volume of casual texts, they will have to deal with asynchronous discussions that can last days. A text conversation has no clear start or end and you cannot really tell when the next message from the customer will arrive and what is the context. This is a serious challenge. Agents cannot text and wait for customers to text back. You need a technology to help you cope with the asynchronous challenge.

Humans cannot work at the pace of a Bot. Our technology is designed for asynchronous conversations at a high frequency across all messaging channels.